FAQ

Panda Mech is always here to answer your questions from purchasing to final delivery.

We are a manufacturer and have our own factory for 20+ years. We have engaged machanical design experts to design and improve our products as well as provide online technical support, and we welcome all our partners to visit. Also, from design to after-sales work, we will offer full services as a professional, so you can truly trust us to provide economical trailers with high quality.

Of course. Before sending you the quotation, we need to know what goods you will carry, the volume and weight of it so as to provide you accurate trailer configuration.

When the semi trailer finished, we will take pictures to you to make final confirmation, then you can pay the balance. After we have got your payment, the trailer will be delivered to you through shipment.

You can do 30% prepayment at first. When the trailer is finished, the 70% final payment should be balanced before shipment.

It depends on the transportation distance and local policies, usually it takes 7–40 days.

Tank Structural: 3 years

Chassis: 3 years

Painting: 3 years

Pipework: 1 year

Hydraulic hoses: 6 month

Support brackets: 1 year

Hose tray: 1 year

Ladder: 1 year

Handrails and brackets: 6 month

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